Frequently Asked Questions
Everything you need to know about training and your order.
How long does shipping typically take?
Standard shipping within the continental US typically takes 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day money-back guarantee on all Iron Neck devices. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund, minus shipping costs.
Which Iron Neck model is right for me?
The Iron Neck 3.0 is ideal for rehabilitation and general fitness, while the 3.0 Pro features adjustable friction for high-performance athletes looking to maximize neck strength and stability.
Do your products come with a warranty?
Yes, all our hardware products include a 1-year limited warranty covering manufacturing defects and hardware failure under normal use conditions.
Can I use the Iron Neck if I have a pre-existing neck injury?
While many customers use our products for physical therapy, we strongly recommend consulting with a medical professional or physical therapist before starting any new exercise routine after an injury.
Do you offer financing options?
Yes, we partner with Affirm and Shop Pay to provide flexible monthly payment options at checkout, allowing you to train now and pay over time.